Privacy Policy

We collect information from you when you place an order, subscribe to our newsletter, join our loyalty program, or use our app.

What Information do we collect?

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Contact Forms

When submitting a contact form on our site we store your name, email and phone number in a database for responding to your inquiries. If we are using the information to send you marketing information, you must explicitly consent to it via an opt-in checkbox first.

You have the right to request a deletion of your personal information from our database. If you would like your information to be removed from the database, please send an email to the site admin.

REQUEST REMOVAL OF CONTACT INFORMATION FROM DATABASE: remove@theholydonut.com

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Location Access Policy

The Holy Donut is committed to protecting your privacy and the security of your personal information. This Location Access Privacy Policy (“Policy”) explains how we collect, use, and share information about your location when you use our mobile app (the “App”).

Types of Location Information We Collect We may collect information about your location in the following ways:

  • GPS data: We may collect GPS data from your device to provide you with location-based services and content.
  • Wi-Fi and cell tower data: We may collect information about Wi-Fi networks and cell towers near your device to determine your approximate location.

How We Use Your Location Information We use your location information to provide you with location-based services and content, including but not limited to:

  • Personalized recommendations and advertising: We may use your location information to show you relevant content and advertisements based on your location.
  • Analytics: We may use your location information to better understand how people use our App and to improve our services.

Sharing of Location: Information We will not sell or rent your location information to third parties for their marketing purposes. However, we may share your location information with third-party service providers who perform services on our behalf, such as providing analytics services. These service providers are only permitted to use your location information as necessary to perform their services for us.

Your Choices: You have the right to control how we use your location information. You can turn off the location feature on your device at any time. Please note that some of our location-based services may not be available if you choose to turn off the location feature on your device.

Changes to this Policy We may update this Policy from time to time to reflect changes in our practices or applicable laws. If we make any material changes, we will provide notice through the App or by other means as required by law.

Contact Information If you have any questions or concerns about our use of your location information, please contact us at post@theholydonut.com

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website, ordering platforms, and mobile applications and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, loyalty program, ordering platforms, or mobile applications, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

    Contacting Us

    If there are any questions regarding this privacy policy you may contact us using the information below.

    The Holy Donut
    194 Park Ave.
    Portland, ME 04102
    USA